REFUND POLICY

At Feelings Radio, we strive to provide the best experience for our subscribers. We understand that sometimes, circumstances change, and you may need to adjust or cancel your subscription. Please read our refund policy below to understand how we handle refunds for monthly subscriptions.

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1. Subscription Cancellations

• Cancellation Requests: You can cancel your subscription at any time through your account settings on the website. Once canceled, your subscription will remain active until the end of the current billing cycle, and you will not be charged for the subsequent month.

• No Refunds for Partial Months: Since our subscriptions are billed on a monthly basis, we do not offer refunds for partial months. If you cancel your subscription during the middle of a billing cycle, you will retain access to your subscription benefits until the end of the current month, but no refund will be provided for the remaining period.

• Eligibility for Refunds: Refunds are generally not provided for monthly subscriptions. However, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please contact our support team within 7 days of the billing date.

• How to Request a Refund: To request a refund, please email us at infofeelingsradio@gmail.com with your account details and the reason for your request. We will review your case and respond within 3-5 business days.

• Refund Approval: Refunds are granted at the discretion of Feelings Radio. If approved, the refund will be processed within 10 business days and credited to your original method of payment.

• Service Interruptions: If you experience significant technical issues that prevent you from accessing the services you have subscribed to, and if these issues are due to a fault on our end, we may consider providing a partial or full refund. Please report any service interruptions promptly to our support team.

• No Refunds for User-Related Issues: Refunds will not be provided for issues related to user error, such as forgotten passwords or lack of internet access.

4. Changes to This Policy

Feelings Radio reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this policy regularly to stay informed about our refund practices.

5. Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact us at support@feelingsradio.com.